Privacy and Policy

At Fidem Group, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when accessing or using our website (fidemgroup.al). By using this website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect1.1. Personal Information: When you voluntarily provide it, we may collect personal information, such as your name, email address, phone number, and other contact details.1.2. Usage Information: We may collect non-personal information about your visit to our website, including IP address, browser type, referring/exit pages, and the date and time of your visit.
2. How We Use Your Information2.1. We use your personal information to respond to your inquiries, provide customer support, and fulfill your requests.2.2. We may use your contact information to send you promotional emails and updates about our products and services, but you can opt-out of receiving such communications at any time.2.3. Usage information helps us analyze website traffic and improve our website’s functionality and user experience.
3. How We Share Your Information3.1. We do not sell, trade, or rent your personal information to third parties.3.2. We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you. These providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.3.3. We may disclose your information if required by law or when we believe it is necessary to protect our rights, safety, or property, or that of others.
4. Cookies and Tracking Technologies4.1. Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve website performance.4.2. You can choose to disable cookies through your browser settings; however, this may limit certain functionalities of our website.
5. Security5.1. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.5.2. While we take reasonable steps to protect your information, no internet transmission or storage method is completely secure. We cannot guarantee the absolute security of your data.
6. Third-Party Links6.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of third-party sites before providing any personal information.
7. Children’s Privacy7.1. Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy8.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.8.2. Your continued use of our website after any modifications to this Privacy Policy constitutes acceptance of the updated terms.

If you have any questions or concerns about our Privacy Policy, please contact us at info@fidemgroup.al